Citizens' Charter
Kolezhy Grama Panchayat Citizen Charter
The Citizen Charter of Kolezhy Grama Panchayat is an official document that clearly outlines the basic rights, services, and responsibilities of the citizens of the Panchayat. The primary objective of the Citizen Charter is to ensure that public services are delivered to citizens in a timely, transparent, efficient, and accountable manner.
Major Services Provided to Citizens
Birth, Death and Marriage Registration Services – Registration of births, deaths, and marriages and the issuance of relevant certificates.
Building Construction Permits – Services related to obtaining permits for building construction and associated activities.
Tax Services – Facilities for payment of various Panchayat taxes and other tax-related services.
Drinking Water and Sanitation – Provision of safe drinking water, sanitation facilities, waste management, and other essential services.
Street Lighting – Maintenance of street lights in public places and necessary measures for installing new street lights.
Social Welfare Pensions – Services related to social welfare pensions for eligible senior citizens, widows, persons with disabilities, and other deserving sections of society.
Grievance Redressal Mechanism – A system for receiving complaints and suggestions from citizens
